My tankless water heater went kaput in a recent deluge of rain. I researched plumbing companies with an expertise in the repair of these units...based on on-line reviews and ratings, Monkey Wrench seemed like a good choice...they weren't a good choice...they were an excellent choice. My initial call was a strong indication that these guys were pros. An appointment was quickly scheduled and Josh arrived at the very beginning of the timeframe I was given. From the first moments of the service call, he was professional and courteous. After a few minutes with my problem, he identified a solution. He also shared some tips on how to keep my unit operating safely and efficiently. To say that I was impressed with Josh is a real understatement. He was fantastic. Use these guys...Monkey Wrench and Josh put me back in hot water...in the best way possible!